Our Managed Service Plans
ECN Automation includes the identification, implementation, and ongoing management of automated bots.
ECN Manage is our core offering. We monitor, manage, and keep healthy everything that plugs into the network.
When something breaks, you need fast support from expert techs. Our response time is under 10 minutes.
Security that works for your business no matter what. From antivirus to zero-trust, we’ll keep you protected.
ECN will provide Microsoft licensing, as well as audit and report of SaaS applications your business uses.
Keep your data protected and available at a moment’s notice. Keep working when disaster strikes.
We’ll track all assets for lifecycle, budgeting, audits, and make recommendations for projects and changes.
How Our Onboarding Process Works
On week 1, we begin to build your profile in our system, assigning assets, auditing security, and more.
You’ll get access to the dashboard. It is not done yet, but your employees can start make tickets and request support.
By now, we are working hard in the background, changing configurations and documenting what is in use.
We’ll have a handle on your environment and what’s going on. We’ll send reports on usage and potential changes.
By now, we’ll have written most of the internal policies for your company, and audited and documented the majority of your I.T. Week 6 is generally the completion of onboarding.